Articles
Notes on the method behind Æther and how we report what it finds. Once pilots are under way, we'll write about what we learn from them here too.
The NHS Matrix: where Æther came from
From 2015, three Matrix tools gave NHS mental health services in the south of England a current view of their own practice. Four of the views they offered are redrawn here with made-up data.
Threat and error management outside the flight deck
How an observation method from airline safety can be used on customer calls and housing inspections, and the limits to bear in mind when doing so.
How we report a finding
What an Æther finding contains, what it is careful not to claim, and why a finding can be withdrawn after it has been published.